Expanding upon our trail-blazing work in the offices sector, the Better Places for People campaign has created a concise yet informative report entitled Health, Wellbeing, and Productivity in Retail: The Impact of Green Buildings on People and Profit. As part of the report, we created a metrics framework for the retail industry to measure the impact of their buildings on staff and customers.

Also, we have:

  • Identified and consolidated healthy retail building resources;
  • Shared lessons learned from piloting exercises and disseminate case studies on best practice; and
  • Developed additional tools or guidance, specific to the retail sector, to better enable retailers globally to implement the metrics framework.

Specific case studies and guidance notes, specifically one related to using social media to determine retail satisfaction are now available as well.

We will soon be producing more case studies on health and wellbeing in retail towards the end of 2016 and beginning of 2017. Stay tuned!


Photograph: Marks & Spencer, Cheshire Oaks